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hi my name is adam and i am the service manager here at superfastit in this video i will explain how the superfast it email security system works and how to release emails caught in your quarantine if you are one of our clients you have probably noticed the daily quarantine email in your inbox each day this contains all of the emails received over the last 24 hours which would deem to be spam or contain malicious content this is in place to protect you and your i.t systems and prevent you from receiving unwanted messages now and again you may find that a legitimate email gets caught in the quarantine ill now show you how to log in and release this email from the quarantine and add the sender to your allowed senders list to ensure that any future emails from this sender are not blocked i will now find my latest quarantine report the email will be sent from quarantine at superfasthyphenit.com and the display name will show as super fast it email security as you can see here on my scree