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Welcome to Intertec Global Training! I'm Jackie Stellar, the Warranty Administrator. We aim for the highest reliability in our products, but sometimes components fail. This video will guide you on making fast and easy warranty claims for quick repairs. You can submit warranties by paper, fax, or email, but the most popular and efficient method is online. Claims must be lodged within 30 days of failure. Access our secure site at Intertecglobal.com to file a claim, ensuring you have the necessary credentials. For status checks, call our warranty department at 618.