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In this tutorial, you will create a conditional formula field to display on a Crystal Report using SAP Crystal Reports 2011 version. The report lists sales results for customers grouped by country. To determine a sales level of low, mid, or high for each customer, create a formula that returns different text strings based on customer sales results. Define customer sales over $100,000 as the condition for the formula. Open the Field Explorer, create a new formula field named "sales level," and build the formula accordingly.