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Hi again, this is Leslie Robbins. Im with Brian Lowen and Chris Davidson, and were going to walk you through the case resolution experience. Brian. Hi Leslie. Hi, my name is Brian Lowen and Im one of the Software Engineers that worked on the Case Resolution extensibility experience here. So well go ahead and well dive into this, Ill show you what weve updated here. Before this change, lets go ahead and well take a look at what the previous resolve experience looked like. If we open up a case, we open up Resolve Case here, you would see this NDD just a standard dialogue that would show up with these predefined options. So although this works perfectly fine, you can resolve without any issues here. The problem that we have is that theres no way to add additional details here without at least a lot of effort that goes into play. You might have to create your own new dialogue or map these values over to the case entity manually. However, with our new experience which Ill