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when you send an email you can mark the email as personal or private or confidential by default the sensitivity level is normal click on new email to set the sensitivity level for the email click on message options button in the ribbon above outlook opens the properties window and you can set that sensitivity level as personal or private or confidential select confidential and click on close send a test mail to yourself you can see in the received email outlook shows please treat this as confidential message if you want the default sensitivity level to be always personal or private or confidential you can change the default setting to to change the default setting click on file click on options click on mail scroll down to send messages section you can set the default sensitivity level to be always personal or private or confidential for example select confidential click OK to save the changes from now onwards all emails sent from Outlook the sensitivity level will be set as confident