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SPEAKER 1: Email Log Search lets Google Apps administrators verify and troubleshoot issues users may be having when sending and receiving messages. For example, you might have a user ask why they didnt receive a message or why its taking longer for others to receive a message. To troubleshoot issues like this, log into your Google Apps control panel and click on Reports, then click on Email Log. Here you can enter the email address of the sender or recipient, and see which messages were delivered, blocked, or forwarded. To start, make sure you select the correct date range for the search. The search uses your time zone. So if you run your search at 10 AM using today as the date, only messages within the last 10 hours matching your search will be listed. If you want to broaden your search, use a yesterday, last week, or date range options. Next, enter the email address for the sender or recipient. These can be Google Apps email accounts or third party accounts that have sent messages