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hello everyone today we are both discuss about change management and lease management this is very broad terms in the world of IT Service Management or you can call ITIL now lets begin so so I just changed the client name and I just mix and match to it Ive worked with multiple clients clients throughout the world mostly in two DC countries so Ive just mixed and matched things here what I would I believe will work very nicely in the practical world so first Ill just start with the definition a change by definition is any modification to a managed environment including the addition removal or replacement of any component thats the configuration item we can say supporting the infrastructure or a service or in that environment so what basically right Im saying that all the modifications require an authorized change record and must be log central repository and where it can be tracked and audited so the purpose of change manager is to protect declined from business impacts caused by
