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were going to get started we do have a handful of new participants in here so were going to go ahead and get started with webinar you should see a parts and service module it says motility demo up at the top and of course purposes webinars to cover how to use the warranty credits tool warranty credits of course is how you would receive payments in the form of checks or warranty credits against the claims that you made to a warranty company and we definitely cant talk about this without the first thing I want to say is to refer you to refer you to your resources so when you Im going to go ahead and walk through the whole process and show you how it works but if you are going to be training any of the users at the dealership how to do this what youll want to do is go to motility software comm go up to support Center and click on knowledge base so knowledge base if you have been with this to Kay for a while you might remember that the knowledge base used to have a list of new featur