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Welcome to Enter Tec Global Training! I am Jackie Stellar, the Warranty Administrator. We focus on product reliability but understand that components can fail. This video guides you in making quick and easy warranty claims for repairs. Claims can be submitted via paper, fax, email, or online through our secure site. Online filing is the fastest method. Claims must be submitted within 30 days of failure. Required information is the same for paper or online claims. Access our site at Intertekglobal.com, create an account, and start a new claim. Check claim status by contacting the warranty department at 618.