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The video tutorial introduces how to make certain items in the search catalog on ServiceNow have mandatory attachments for users to attach one or two files before or during the ticket creation. The presenter, Nyquist, is an experienced consultant in ServiceNow with five years of experience, specializing in technical assignments, architecture, mentoring, and teaching. Viewers are encouraged to connect with Nyquist on LinkedIn and subscribe to the YouTube channel for more videos. This tutorial focuses on adding mandatory attachments in ServiceNow search catalog items.
