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allison and im calling from first union bank how are you doing today hello and everything is fine how are you im good thanks i just need to quickly verify that im speaking to the correct person can you please confirm the last four digits of your social security number um thats actually personal information what is this for this is an important call about your credit card and it will only take a few minutes is that okay yeah uh thats okay great and ill just read the last four digits of your social security number great thank you simone im calling about your outstanding credit card balance of 4829 that has been overdue for 30 days now i would like to know if i can take this payment for this amount over the phone today um uh wait wait um what was that amount again the outstanding amount is four thousand eight hundred twenty nine dollars wow um uh im actually waiting on a paycheck this month i can pay this as of right now oh im sorry to hear that well simon in order to prevent da