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[Music] hello friends welcome to beyond 20s youtube channel in todays video uh we will learn how to create a notification and trigger an email in service now based on the specific conditions so in this video we will see how to create a notification uh and an email when the p1 priority one incident has been generated so for that first of all in the left navigation we will type notification and under email under system notification under email when we see notifications click on that and over here we will create a new notification for priority one so for this video we will give that name as a demo notification and we will create this notification on problem table or we can create on incident table as well so lets see incident table category is uncategorized right now but we can select category if we do have further detail condition like we want to select specific category uh when p1 generates on a specific category we can also set that up and then email template this is the template t
