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How to catalog email notification

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This tutorial demonstrates how to display catalog item variables in a notification using an email script. The example catalog item has two variables: requester name and state (a select box type). The notification is set to run only for this specific catalog item, with the condition specified as custom catalog item one to trigger only when the condition is met. The notification includes a subject and a message in HTML format. Select conditions as needed for your requirements.

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How do I send a notification for a catalog item in ServiceNow?

Add your desired recipients to the Who will receive Tab. Add the desired content to the What it will contain TAB, and save the Notification. Thats It.

How to add cc or BCC in email notification in ServiceNow?

To add email addresses to the cc or bcc field of an outbound email in ServiceNow, you can use a mail script and the email. addAddress method. To call the script on the notification, append ${mailscript:}. You can add multiple email addresses by iterating through a while loop in the script.

How to add Catalog variables in email notification ServiceNow?

You can create a mail script by navigating to System Notification-Email-Notification Email Scripts. All you need to do is use template. print(My variable name is +current. variables.

Why am I not getting email notifications on my iPhone?

Go to Settings Mail Notifications, then make sure that Allow Notifications is on. Tap Customize Notifications, then tap the email account you want to make changes to. Select the settings you want, like Alerts or Badges.

How do you show variables in the Catalog task in ServiceNow?

Click on header and go to form layout. Check that variable editor is added to the selected slushbucket. In the workflow, in the catalog task activity there is a variable section add the available variables what you want to see on the catalog task. It should show up on variable editor in the catalog task.

Why are my email notifications not showing up?

Step 1: Open the Gmail application on your android device. Step 2: Tap on the menu opposite your profile icon. Step 3: Scroll down and click on settings General Settings. Step 4: Tap on manage notifications and configure settings ing to your preference .

How do I report a catalog item variable in ServiceNow?

create report on screqitem table. in filter condition; select Item as your catalog item. in the available section; click on Variables click + icon; it will ask you the catalog item; select your catalog item. now it shows whatever variables belongs to that catalog item.

How do I get my email to stop sending notifications?

On your Android phone or tablet, open the Gmail app . In the top left, tap Menu . Tap Settings. Select your account. Tap Notifications. select None.

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Catalog email notification easily