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hi everyone welcome back to my channel and in this video im going to cover a couple of use cases where in first of all im going to show you how we can make use of lookup select uh box in the service catalog and secondly we will also see how i can uh make use of the drop down values for a particular field on the table in the service catalog for example a record producer the one of the best example for this is like we create uh service catalog forms for end users like report an issue or create incident where then we give them an option to select our values or write down their thoughts in couple of fields like description category impact and so on but they do not have access to the actual incident module because that is a cost to the company if uh those people need to have the itl license so lets see how we can accomplish this so before moving forward ill show you like in incident form we have categories like an inquiry software hardware these are the ones which are available out of