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[Music] hey guys this is god of welcome to SAS word service now this session is about a service now guide for developer we are going to talk about a use case in which if your customer if your client is asking for an approval workflow so for example if client has a form some of the fields as of now theyre working manually they are sending some data some some of the data to a team and that team is checking the email checking all the fields now as per the fleece they have this check an excel sheet where all the approvers are mentioned once the check the approver they mark an email to that team or that person that person approves rejects or sometimes they have to remind that person every time make is not everyone will respond to all the emails so these are all the manual actions once they will approve or reject so maybe they approve it then again it goes to yours you you check the task that what kind of tasks we have to do then you provide that access now this is the oral workflow which
