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[Music] hello my name is Jason Miller founder of acid now solutions and were about to unlock the power of ServiceNow I want to start off by thanking all fourteen hundred and forty three subscribers all I have to say is that I could not have done this without you so thank you so much all you guys around the world really appreciate it and if you believe in transferring knowledge to people who need it most just click on subscribe I promise not to do anything with your user data and also if you want to contact me on LinkedIn there is a video there about me that shows my linkedin profile so today what were going to talk about is how to set up a notification to alerts the CIO or whoever we want when a VIP walks into the building and the way were gonna do that is were going to set up the notification base on the incident table so when the incident form is filled out which Ill show you in a second and we have a VIP as the caller and the type is walking then itll trigger a notification s