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hi everyone were gonna be taking a look at the phone call analysis report in our reports down the bottom we have performance section the second-last weve got here our phone call analysis reports where you can of course break those phone calls down either looking at an individual consultant a particular team office or region so if we click on to our reports here put in our date range so find all phone calls between that particular date range there you can either look at who ran the activity so that was a logged in user or who the activity was attributed to so Im gonna look at who ran the activity of course you can then narrow down by owning consultant team officer region as weve mentioned you can also look at company of the contact who was called or who called you can look at specific call types so you can narrow down to just get a list of that call type so Ill keep that open I think and you can also define which target period youre looking at so as it says here it finds against