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Occasionally you run into problems with the OST file getting corrupt or taking up too much disk space. Heres how you can resolve those issues. The OST file is used to store offline data so that when you travel you can work on emails and then connect back to your network and send and receive those at a later time. That information is stored in an OST file located on your C Drive. You can see where thats located by going into File, Account Settings, under Account Settings and click on Data Files. In the list youll see a location of the OST file. If you go into Settings, Advanced. This is the outlook data file settings. First thing to try is to do the Compact Now to shrink down the disk space used but if the file is corrupt or if it doesnt work properly because of an error then you may need to delete the OST file completely from your C Drive. To do that lets go back and click on the open file location. You can see here that the OST file is fairly large. In my example its 4.