Ezcontacts return policy 2025

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  1. Click ‘Get Form’ to open the ezcontacts return policy in the editor.
  2. Begin by filling out Part B of the return form. This includes selecting whether you want a refund or an exchange.
  3. Enter today's date and provide your first and last name, along with the details of the items being returned, including model number, color code, and price.
  4. If requesting an exchange, fill out the section for exchange details. Specify any shipping charges required for exchanges.
  5. In the comments section, feel free to add any additional notes regarding your return or exchange request.
  6. Once completed, save your document and follow the instructions on how to package and send your return.

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Within 30 days you can receive a 100% refund on all items. Contact lens boxes must be unopened and unmarked. You can find the details by clicking here. Beyond the 30-day return window, your glasses are protected by a manufacturer warranty for 1-2 years, depending on the specific product.
Returns within 60 Days for full refunds excluding shipping and handling charges. You can return your glasses within 60 days of receiving your product. We will pay for return shipping.
By keeping a low overhead, purchasing directly from the source, and staffing our own in-house lab, we are able to reduce our operating costs and pass the savings on to you.
Contact lenses may be returned for an exchange or a refund within 30 days of the order delivery date. All contact lens boxes must be unopened, unmarked, and in the original packaging. You may return the contact lenses to us with your preferred carrier.
Returns are accepted within 30 days of delivery. All frames must be returned in their original packaging material along with authenticity papers, case, cloth, and warranty cards. Demo lenses must be returned along with the custom lenses. Refund: Frames returned will be refunded in full to the original payment method.

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We at OptiContacts.com understand that sometimes things change, which is why we offer a free 30-day return policy and free 365-day exchanges. Were committed to being responsive in the way that we address returns and exchanges.

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