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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Phone Contact Member Services: 602-864-4115 or 1-877-318-4693. Member Services is available Monday through Friday, 8 a.m. to 4:30 p.m. For TTY hearing impaired, please call 1-800-232-2345 ext. 4823.
Your payer name is Healthy Blue North Carolina, and the payer ID is 00602.
Please note: the prefix for all BCBSAZ Advantage benefit plans is XBU.
Pay online: First, register your account on MyBlue online . Once you are registered you will be able to make your online payment using a debit card, checking or savings account. Pay over the phone: Call 1-844-729-2583 and when prompted, say, Member. Please have your id number available/ready when calling.
Call your closest office: (602) 864-4884, or toll-free (800) 232-2345, ext. 4884 Do you speak Spanish? Our service department does, too.

People also ask

Submit claims electronically to BCBSAZ (EDI Payer ID: 53589).
The Electronic Payor ID for BCBSTX is 84980.
Initial Claim: 6 months from the date of service (If HCP is primary, the claim timeliness changes to 7-months from the date of service or eligibility date). Corrected Claim: 12 months from the date of service. Corrected Claim:12 months from the date of service.

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