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Available 24 hours a day, 7 days a week. Customer Service 1-800-684-7051. TTY 1-800-684-7053. International 1-531-262-5282.
How to fill out the Customer Dispute Form - Money Network? Provide your cardholder information including name and address. Specify the card number and nature of the dispute. Detail the transactions you are disputing. Attach supporting documentation where necessary. Submit the form as instructed for processing.
A: If you are entitled to a refund for any reason for goods or services obtained with your Card, your refund will be credited back to your Account if you made the purchase using the credit feature. If the purchase was a debit, the merchant may refund in cash or issue a credit back to your Account.
If you believe an error has been made or have questions about your Account, call the Customer Service number at 1-866-892-2835 to begin the dispute process. For additional information regarding unauthorized transactions, please see your Cardholder Agreement online at prepaid.everywherepaycard.com for more information.
The term dispute payment refers to the formal process initiated when a customer questions a transactionthis can often be due to suspected fraud, billing errors, or dissatisfaction with goods or services.
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