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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
1-800-465-7166. After making language selection, say \u201cdisclosure\u201d or press 1. This is an automated phone system which is available 24 hours a day.
If a credit reporting error is corrected, how long will it take before I find out the results? Consumer reporting agencies have 5 business days after completing an investigation to notify you of the results. Generally, they must investigate the dispute within 30 days of receiving it.
Monday - Friday 9 am - 4:30 pm EST. If you have already been contacted by one of our representatives and received a registration code, our easy registration process guides you through each step to becoming a TransUnion customer.
If you initiated your dispute request online and received a confirmation number, we will periodically email you the status until we've completed the investigation. You can also log into your myEquifax account and view your status by clicking the \u201ccheck status of a dispute\u201d button.
Most dispute investigations at TransUnion are complete within two weeks, but some may take up to 30 days. If you don't agree with the results, it may be a good idea to contact the lender directly and provide any documentation you have to support your claim.
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People also ask

The address for TransUnion is P.O. Box 1000, Chester, PA 19022. Under federal law, consumers are entitled to receive a copy of their credit report from all three agencies every 12 months, and can obtain a free copy by calling 877-322-8228.
How to Talk to a Real Person at TransUnion. TransUnion has one general support number that you can use to talk to a human. This includes help with your credit report (such as to dispute information, freeze your account, or report fraud), your credit score or any general questions. That number is (800) 916-8800.
By telephone: Simply call 1-800-663-9980 to reach a TransUnion representative who can assist you.
You can dispute by calling toll-free to (800)-916-8800(800)-916-8800. You should have a copy of your TransUnion Credit Report before calling this telephone number.
You can send disputes by mail to TransUnion Consumer Solutions, P.O. Box 2000, Chester, PA 19016-2000. TransUnion recommends including the following in your dispute letter: Your Social Security number and date of birth. Your current address.

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