AIDET PLUS THE PROMISE 2025

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The document is a toolkit for leadership development in hospital settings, focusing on the AIDET Plus the Promise framework. It provides a structured approach for healthcare professionals to enhance patient interactions through key components: Acknowledge, Introduce, Duration, Explanation, Thank you, and The Promise. The toolkit includes prompts for personalizing communication strategies to improve patient comfort and trust.

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What is aidet plus the promise?

AIDET Plus the Promise is a communication framework that helps us live our values in every interaction and create a better UPMC Experience for our patients, their families, and each other. Its not a script, but a set of key ideas to help you navigate any interaction.

What are the 5 fundamental steps of AIDEt?

AIDET: Five steps to create positive interactions Acknowledge. Greet people with a smile. Introduce. Introduce yourself by sharing your name and explaining how you will be involved in the patients care or your role in the project. Duration. Discuss the duration of the procedure or project. Explanation. Thank.

What is an example of a promise in Aidet?

1:57 4:22 My name is Rachel. And Ill be your nurse I have the pleasure of working with the best team on ourMoreMy name is Rachel. And Ill be your nurse I have the pleasure of working with the best team on our unit youre in good hands. Step 3 duration set expectations right away youre in the persons.

What does aidet mean?

The acronym AIDET stands for five communication behaviors: Acknowledge, Introduce, Duration, Explanation, and Thank You.