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6-PART CSR WEBINAR SERIES - piasc 2025

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The document outlines a series of six webinars titled 'Doubling the Revenue Contributions of Your CSRs,' presented by Sid Chadwick from Chadwick Consulting, Inc. The webinars aim to enhance the performance and contributions of Customer Service Representatives (CSRs) in increasing company revenue. Scheduled every other Wednesday starting February 15, 2012, the sessions will cover topics such as managing information, customer retention, performance improvement, and building customer trust. The registration fee is $49 per company per webinar, and it targets CSRs, managers, sales representatives, and business owners.

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