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The document is a dispute form for customers of Malayan Banking Berhad to report unauthorized or incorrect transactions on their accounts. It requires details about the disputed transaction, reasons for the dispute, and supporting documents. The form also includes an authorization for the bank to investigate the claim and outlines the customer's agreement to indemnify the bank from any liabilities related to the dispute. Customers must submit the form within 20 days of the billing period's closing date.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I report a transaction on Maybank credit card?

Call Maybanks Fraud Hotline at 03- 5891 4744 (24 Hours daily) or National Scam Response Centre (NSRC) at 997 (8am 8pm daily). Immediately lodge a police report (within 24 hours) and submit it to us through email cybersecurity.echannels@maybank.com or visit our nearest Maybank branches.

How do I report a dispute transaction?

Contact your card provider to make a claim To make a claim, visit your card providers website and look for details on Section 75 claims or payment disputes. If you cant find it, get in touch with your card provider.

How to submit dispute form Maybank?

So to facilitate transaction queries or disputes, please print out the Dispute Form (PDF) and fill it out ingly. After that, attach copies of the relevant Account Statement and Sales Drafts and fax it to us at 03-2026 9824 or 03-7953 8675. Alternatively, email us at disputemgmt@maybank.com.my.

How do I dispute a transaction on my Maybank Credit Card?

Mail: Maybank Singapore Limited. Security Fraud Control Unit, Robinson Road P.O. BOX 307, Singapore 900607. Email: SG.fraud@maybank.com. Fax : + 65 64834137.

Can you dispute a transaction on a credit card?

Whats a credit card dispute? If you believe that a credit card transaction has been posted to your account in error, you may submit a credit card dispute within 60 days of the date that appears on the transaction statement or receipt.

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How do I dispute a charge on Maybank?

How to Report Fraudulent Charges. If you believe you have been a victim of fraud related to your MT accounts, notify us immediately at 1-800-724-2440 (24 hours a day, 7 days a week), so we can take action to help you. A formal complaint can also be filed with the Internet Crime Complaint Center (IC3).

Can Maybank reverse a transaction?

Payments received in your Maybank account may be held or reversed at a later time (in some instances up to 180 days following the time of receiving the payment) if such payment is subjected to any chargeback, reversal, claim or otherwise invalidated.

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How do I report a transaction on Maybank credit card?

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