Maybank dispute form 2025

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The document is a dispute form for customers of Malayan Banking Berhad to report unauthorized or incorrect transactions on their accounts. It requires details about the disputed transaction, reasons for the dispute, and supporting documents. The form also includes an authorization for the bank to investigate the claim and outlines the customer's agreement regarding liability and indemnity. Customers must submit the form within 20 days of the billing period's closing date.

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Click ‘Get Form’ to open the maybank dispute form in the editor.
Begin by entering the date at the top of the form. This helps establish a timeline for your dispute.
Fill in your card number and account number accurately to ensure proper identification of your account.
In the 'Transaction Description' section, specify the details of the disputed transaction, including statement and transaction dates, as well as the amount in RM.
Clearly state your reason(s) for disputing the transaction. Attach any supporting documents that validate your claim.
If you request a Sales Draft copy, indicate this and be aware of the RM5.00 fee associated with it.
Sign and date the declaration at the bottom of the form to authorize Maybank to investigate your claim.
Submit your completed form via email or mail as indicated, ensuring it is sent within 20 days from your billing period's closing date.

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Versions	Form popularity	Fillable & printable
2022	4.5 Satisfied (21 Votes)
2010	4 Satisfied (29 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I dispute a transaction on Maybank?

Call Maybanks Fraud Hotline at 03- 5891 4744 (24 Hours daily) or National Scam Response Centre (NSRC) at 997 (8am 8pm daily). Immediately lodge a police report (within 24 hours) and submit it to us through email cybersecurity.echannels@maybank.com or visit our nearest Maybank branches.

Can I download a Maybank dispute form online?

Email, fax, or share your maybank dispute form form via URL. You can also download, print, or export forms to your preferred cloud storage service.

Can I get my money back if I dispute a transaction?

Send a Dispute Letter to Your Card Company your name and account number. the dollar amount of the disputed charge. the date of the disputed charge. an explanation of why you think the charge is incorrect.

Can I dispute a transaction and get my money back?

The above charge(s) was/were neither made nor authorized by me/supplementary cardholder. The card was in my/supplementary cardholders possession at the time of the above transaction. Credit voucher issued by merchant was not posted into my/supplementary cardholders account.

What reasons are valid for a Maybank dispute?

If you suspect youve been scammed, take immediate action by following these steps: Contact Maybanks Fraud Hotline at 60-3-5891 4744 or email mgcc@maybank.com.my. Report to the National Scam Response Centre (NSRC) at 997.