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Amount charged differs. I/We authorised amount but amount debited was amount. Enclose proof of payment. I/We has/have paid the charge by cash/cheque/other credit card/charge card/debit card. Enclose proof of payment. I/We have not received the merchandise/service for the transaction billed above. The expected delivery of merchandise/service was date. Proof of sales invoice with date of delivery. I/We have cancelled the above transaction on date. Enclose proof of cancellation* Credit voucher iss ...

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How long does it take to get your money back after dispute?

While many cases can be resolved quickly, some are more complex and can take up to 90 days. During our investigation, we may work with the merchant through their bank, including at times exchanging written documents.

How long does Maybank dispute take?

Kindly submit this form to us within 20 days from closing date of billing period else we will assume the charge(s) is in order. Please also be informed that investgation may take up to 65 business days for resolution.

How long does it take a bank to dispute money?

Once you notify your bank or credit union, it generally has ten business days to investigate the issue (20 business days if the account has been open less than 30 days). The bank or credit union must correct an error within one business day after determining that an error has occurred.

Will Maybank refund Unauthorised transaction?

It also urged customers who detect unusual transactions on their cards to immediately contact its customer care hotline at 1-300-88-6688 or the number on the back of their cards to lodge a complaint. A refund will be made if the transactions are found to be unauthorised upon investigation.

Can we fill dispute form online?

Yes. With for Chrome, you can eSign documents and utilize the PDF editor all in one spot. Create a legally enforceable eSignature by sketching, typing, or uploading a handwritten signature image. You may eSign your charge dispute form sbi in seconds.

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How long does it take to get a refund from Maybank?

Refund process will be done within 14 working days.

How do I submit a dispute form Maybank?

Dont worry, our staff are always ready to help. So to facilitate transaction queries or disputes, please print out the Dispute Form (PDF) and fill it out ingly. After that, attach copies of the relevant Account Statement and Sales Drafts and fax it to us at 03-2026 9824 or 03-7953 8675.

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