Maybank dispute form 2025

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4 out of 5

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The document is a dispute form for credit card transactions addressed to the Customer Service at Maybankard Centre. It provides a template for disputing unauthorized or incorrect charges on the credit card, requesting supporting documents, and declaring non-involvement in the disputed transactions. The form includes sections for listing disputed transactions, reasons for dispute, proof of payment, non-receipt of merchandise/services, cancellation details, and other relevant information. It also outlines the declaration confirming non-involvement in the transactions and advises on the investigation process for fraudulent activities. The completed form can be submitted via fax, mail, or email for processing.

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Versions	Form popularity	Fillable & printable
2022	4.5 Satisfied (21 Votes)
2010	4 Satisfied (29 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can I get back my money after being scammed by Maybank?

Upon receiving a report, we will initiate the investigation process promptly. We will initiate the recovery process however there is no assurance that you will receive a refund. If require further information, we will contact the customer to conduct an interview.

How do I ask for a refund from Maybank?

Email the completed form and attach a copy of NRIC/ Passport to prepaidcard@maybank.com c. Refund process will be done within 14 working days. Note: Should you require any further assistance, please visit the nearest Maybank branch or call Maybank Group Customer Care at 1-300-88-6688.

How to submit dispute form Maybank?

So to facilitate transaction queries or disputes, please print out the Dispute Form (PDF) and fill it out ingly. After that, attach copies of the relevant Account Statement and Sales Drafts and fax it to us at 03-2026 9824 or 03-7953 8675. Alternatively, email us at disputemgmt@maybank.com.my.

How do I report a dispute transaction?

Contact your card provider to make a claim To make a claim, visit your card providers website and look for details on Section 75 claims or payment disputes. If you cant find it, get in touch with your card provider.

How do I dispute a charge on Maybank?

How to Report Fraudulent Charges. If you believe you have been a victim of fraud related to your MT accounts, notify us immediately at 1-800-724-2440 (24 hours a day, 7 days a week), so we can take action to help you. A formal complaint can also be filed with the Internet Crime Complaint Center (IC3).

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How do I dispute a transaction on my Maybank Credit Card?

Mail: Maybank Singapore Limited. Security Fraud Control Unit, Robinson Road P.O. BOX 307, Singapore 900607. Email: SG.fraud@maybank.com. Fax : + 65 64834137.

How do I dispute a charge and get money back?

Contact your credit card company to see whether you can dispute a charge. In some cases, the credit card company can reverse the charge. This is sometimes called a chargeback.

How to dispute a Maybank transaction?

To report a disputed transaction, contact the Bank immediately. Email your details to mgcc@maybank.com.my, and include the following details to help us expedite the investigation: Your name. Your NRIC or passport number.

Maybank dispute form 2025

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Got questions?

Can I get back my money after being scammed by Maybank?

How do I ask for a refund from Maybank?

How to submit dispute form Maybank?

How do I report a dispute transaction?

How do I dispute a charge on Maybank?

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How do I dispute a transaction on my Maybank Credit Card?

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