Metro service form 2025

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2023 4.3 Satisfied (46 Votes)
2022 4.5 Satisfied (57 Votes)
2021 4.8 Satisfied (70 Votes)
2014 4 Satisfied (57 Votes)
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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
To submit this form, you may email it to METROLiftService@example.com, fax it to 713-739-4971, or mail it to 1900 Main, P.O. Box 61429, Houston, TX, 77208-1429. Ensure all required fields are completed and signatures are included. For any inquiries, contact METROLift Customer Service at 713-225-0119.
We always want to hear from our customers whether its a compliment, suggestion or complaint. To file a complaint or commendation regarding your MetroAccess service, please use our online customer comment form, call 202-637-0128 or TTY 202-962-2565. Agents are available weekdays (except holidays) from 8 am to 5 pm.
Yes. Youre eligible to ride free on Local bus, Park Ride bus, METRORail, METRORapid and METRO curb2curb if you fit any of these categories: Senior 70 years or older with a discounted METRO Q Fare Card. Disabled or decorated veteran with a METRO Veterans Pass.
Have you called the City of Houstons 3-1-1 Houston Service Center at 3-1-1 or 713.837. 0311 to report your concerns? You can also report your request online at .houston311.org or download the Houston 3-1-1 app to your smartphone or tablet.
Whos eligible to ride METROLift? Your disability prevents you from walking or rolling to a bus stop without assistance. You require assistance to board, navigate, ride or disembark from one or more of METROs other accessible services.
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People also ask

You can leave feedback by doing any of the following: Email MPDServices@ridemetro.org. Visit the METRO Police section of the RideMETRO App. Complete an online survey (Open external link) Visit us in-person at the METRO RideStore - 1900 Main Street in Houston.
Metropolitan Reporting Bureau. We strive to be the best choice for your reporting needs. Call toll free: (800) 735-2578 or (800) 245-6686. This site requires javascript.
Customer Service and Eligibility713-225-0119713-652-8969 (TTY)Mon-Fri, 10 a.m.-5 p.m. Mon-Fri, 7 a.m.-6 p.m. 1900 Main St. Mon-Fri, 6 a.m.-5 p.m.

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