Start of Service Request - Metro by T-Mobile 2025

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Heres a checklist of actions to help resolve your signal issues with MetroPCS: Restart Your Device. Sometimes, a good ol restart can work wonders. Adjust Wi-Fi Calling Settings. Disable Wi-Fi. Set Network Mode to Auto. Remove Cases or Covers. Reset Network Settings. Update Your Device Software. Test Manual Network Selection.
Call us. Dial 611 from your Metro by T-Mobile phone or 1-888-863-8768 from any phone to talk with Customer Service about opting out of our marketing communications.
Call 1-888-8-Metro-8 from a phone other than the one you wish to activate. Provide the agent with your name, address and the ESN or MEID number from underneath the phones battery.
Metro PCS claims that their latest Android app allows qualifying users to request a payment extension after being suspended, but this only provides an additional 48 hours.
If payment isnt received for two consecutive due dates, service is disconnected and may risk phone number availability.

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How do I activate my device? Please call Customer Care at 1-888-8metro8 to activate your device.

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