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Click ‘Get Form’ to open the MCO Report Card in the editor.
Begin by reviewing the 'Number of Employers' section. This field indicates how many employers are assigned to each MCO as of December 31, 2017. Ensure you understand the context of these numbers for your evaluation.
Next, navigate to the 'Number of Claims' section. Here, you will find details on claims assigned to each MCO. Pay attention to exclusions noted in this section, such as claims with a date of death or those that are disallowed.
Proceed to the 'Days Absent' metric. This section measures the effectiveness of return-to-work strategies. Compare scores across different MCOs and note which ones perform better in returning injured workers promptly.
Finally, review the 'Employer Satisfaction Survey' results. This area provides insights into how employers rate their MCOs based on various performance metrics. Use this information to make an informed decision.
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