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Sumant Kathpalia. Sumant Kathpalia is a career banker with years of rich experience in large multi-national banks such as Citibank, Bank of America and ABN AMRO prior to joining IndusInd Bank.
A disputed transaction is one where a customer questions the validity of a transaction initiated through his/her registered Debit/Credit Card account. Customers may report a disputed transaction for various reasons, as mentioned below: Unauthorized transactions. Excessive charges.
Can I dispute a credit card charge I willingly paid for? You should never dispute a credit card charge you willingly paid for. Not only is doing so unethical, but you won't be able to keep the initial credit you receive if you don't deserve it.
If your bank has a way to dispute transactions online, doing this can count as disputing a transaction in writing, Feddis said. You can often find a phone number on the back of your debit card. Calling your bank can be a good way to start the dispute process, but shouldn't be the only thing you do.
Dispute notifications and alerts are a merchant's best resource for reducing chargebacks and fighting fraud. They alert merchants that a transaction is problematic and may become a chargeback. There are several different types of notifications, from multiple sources.
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Fraudulent charges: Call your credit card issuer, ask it to remove the charges and request a new card. Billing errors: Contact the merchant first to try to resolve the issue, then reach out to your credit card issuer to dispute the charge if you're unable to resolve it directly.
Quick facts: Fraudulent charges: Call your credit card issuer, ask it to remove the charges and request a new card. Billing errors: Contact the merchant first to try to resolve the issue, then reach out to your credit card issuer to dispute the charge if you're unable to resolve it directly.
Bank of India Customer Care 1800 220 229 \u2013 Toll-free. 1800 103 1906 \u2013 Toll-free. Credit Card Customer Care. 1800 220 088 - Toll-Free. Hot Listing (Deactivating Credit Card) - Toll-Free: 1800 220 088, Chargeable: (022)40426005/40426006. Toll-free: 1800 425 1112. Additional Read: Bank of India Home Loans.
\u27a2 Send email to Contact Centre at reachus@indusind.com. ... Credit Card Customers can login their complaint relating to Credit cards as under : \u27a2 Call Contact Center on following nos. : \u27a2 1860 267 7777 / 022 4220 7777 (Outside India) \u27a2 Email at premium.care@indusind.com .
As a credit card user, you also have the right to dispute a credit card charge for a purchase you willingly made. This applies to circumstances where you were dissatisfied with the product or service you received, such as receiving a broken washing machine.

indusind bank credit card dispute form pdf