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2022 4.6 Satisfied (56 Votes)
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To submit a claim: Keep receipts for all prescriptions that you paid for out of pocket. Be sure to include your Aetna member ID number on each receipt. Print and complete the prescription drug claim form. Mail the receipts and claim form within two years of the date of purchase. You can find the address on the form.
1-800-624-0756 (TTY: 711) for HMO-based benefit plans. 1-888-632-3862 (TTY: 711) for indemnity and PPO-based benefit plans.
When a claim arises you should inform the insurance company as per procedures required. After hospitalisation, you have to ensure that you obtain and keep ready documents such as claim form, discharge summary, prescriptions and bills that you should submit for a claim.
For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. Aetna Inc.
For credentialing questions, call the Aetna credentialing and application management team at 1-800-353-1232 (TTY: 711). Send dental network inquiries to Aetna Dental West, 21215 Burbank Blvd., Suite 620, Woodland Hills, CA 91367 or fax to 1-866-445-4387.
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People also ask

National Medicare Dentist Line: Have a question? Call the National Medicare Dentist Line at 1-800-624-0756.
If youd like to get a total for the number of appeals, grievances and exceptions filed with Aetna Medicare, call us at 1-800-282-5366 (TTY: 711). Calls are answered 7 days a week, 8 AM to 8 PM.

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