Customer Refund Request Form - immigration govt 2026

1. Click ‘Get Form’ to open the Customer Refund Request Form in the editor.
2. Begin by filling out the 'Request for payment' section. Enter your branch, client number, and the principal applicant’s name. Ensure you also include the name and address of the person who paid the fee.
3. Indicate whether the original fee was receipted in New Zealand by selecting 'Yes' or 'No'. If a different person is to receive the refund, attach written authorization from the fee payer.
4. Complete either the credit card details or direct credit information. For credit card payments, provide details such as card type (Mastercard or Visa), cardholder's name, card number, expiry date, and signature.
5. For direct credit, fill in your bank account holder's name, bank account number, swift code, and bank name. Don’t forget to sign at the bottom of this section.
6. Finally, review all entries for accuracy before submitting. Ensure any required documents are attached for processing.

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