Fraud & Dispute Forms - 1st Advantage Federal Credit Union 2025

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering your Cardholder Name and Account Number at the top of the form. This information is essential for identifying your account.
  3. Fill in the Debit/Credit Card Number, Merchant Name, Transaction Date, Dispute Amount, and Total Transaction Amount. Ensure accuracy to avoid delays.
  4. Document your attempt to resolve the issue with the merchant by providing the Merchant Contact Date, Representative Name, and any response received.
  5. Select which best describes your dispute from the options provided. Fill in relevant details such as Purchase Description and Expected Date of Delivery if applicable.
  6. For issues related to returns or credits, provide dates and attach any proof of delivery or receipts as required.
  7. Complete any additional comments or notes that may help clarify your dispute before signing and providing your daytime phone number.
  8. Finally, fax the completed form to Support Services at 770-421-2505 for processing.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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If someone stole your money by making a payment that wasnt authorized, your bank, credit union, or a payment app may be required to reimburse you for that scam. For example, if a scammer steals your bank account information and goes on a spending spree.
Its important to be aware that some scam attempts will come from sources that claim to work for First Tech. If you are suspicious of any materials, phone calls, emails or text messages, please contact us immediately at 855.855. 8805.
Do banks refund scammed money in India? In India, banks follow RBI rules. If you report fraud within 3 days and youre not at fault, you should get a refund.
For reports that are subject to applicable laws in the U.S., including the Fair Credit Report Act (FCRA), consumers may dispute the content of their reports. Consumers may dispute information on their reports with First Advantage in one of several ways: Call our toll-free number: 800-845-6004.
Remember: Just because you can withdraw the money does not mean the check is good. In any case, the victim of fraud must refund the full amount to the Credit Union. For more information, please visit: FBI Website.
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People also ask

Did a scammer make an unauthorized transfer from your bank account? Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.

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