Please ensure you take your nominated original identity documents (including one with a photo) and 2026

1. Click ‘Get Form’ to open it in the editor.
2. Begin by filling out Section 1: Personal details. Enter your family name, given names, residential address, gender, date of birth, contact number, and email address. Ensure all information is accurate.
3. Indicate if you are a concession card holder by selecting 'Yes' or 'No'. If yes, provide your card number.
4. Move to Section 2: Application request type. Choose the appropriate option for your application (New card request for 18+, under 18, change of name/address, or expired card).
5. Follow the identification requirements outlined in Section 4 based on your selected application type. Ensure you select the correct categories for your identity documents.
6. Complete Section 5: Terms and conditions / Lodgement by opting in for identity verification and marketing if desired.
7. Finally, sign the declaration in Section 6 in the presence of an Australia Post verifier when submitting your application at the Post Office.

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