Visa Credit Debit Card dispute transaction form - ING 2025

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out your cardholder details. Enter your name, client number, account number, and Visa Debit/Credit Card number (first and last four digits).
  3. In the 'Disputed transaction details' section, provide the date of the transaction, details about the transaction, and the amount in AUD.
  4. Select one of the dispute reasons provided. For each reason, complete any required fields and attach supporting documents as specified.
  5. In 'Additional information', add any extra details that may assist with your dispute.
  6. Sign the form in the 'Your signature' section. Include both primary and additional cardholder signatures if applicable.
  7. Once completed, send the form and documents via email or mail as instructed at the end of the form.

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TRANSACTION DATE MERCHANT/SHOP/ESTABLISHMENT NAME/ATM LOCATION TRANSACTION AMOUNT (Rs.) DISPUTED AMOUNT (Rs.) I am disputing transaction(s) mentioned above due to the following reasons (please tick the appropriate reason/s). Request you to resolve the dispute.
To dispute a charge, please contact your issuer or bank using the toll-free number located on the front or back of your Visa card.
How it works log in to the ING App or My ING. go to transactions overview and choose the transaction you want to dispute. scroll down, click on Report an issue button and complete the form with all relevant details related to your issue.
How do I dispute a transaction on my card? Mail to: ING Card Services, GPO Box 4094, Sydney NSW 2001. or. Attach and email to: card.investigations.au@ing.com. Unauthorised Transactions. Scams.
Provide accurate information, swiftly. Step 1: A cardholder disputes a transaction. A cardholder contacts their issuer to question a charge on their billing statement. Step 2: Find the transaction receipt. Your acquirer contacts you for an accurate copy of the transaction record. Step 3: Send a copy to your acquirer.