Certificate Dispute Form (AF15(a)) - GOV UK 2026

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The document is a Certificate Dispute Form (AF15(a)) used to report inaccuracies in personal details or criminal record information on a DBS certificate. It requires applicants or interested parties to provide their details, specify the nature of the dispute, and submit corrections. The form includes sections for personal information, reasons for the dispute, and instructions for submission.

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Click ‘Get Form’ to open the Certificate Dispute Form (AF15(a)) in the editor.
Begin by filling in your personal details in the 'Applicant details' section. Ensure you provide your full name, date of birth, postcode, disclosure number, and contact telephone number.
If you are not the applicant, complete the 'Interested party' section with your full name, organization name, contact details, and specify your interest in the certificate.
Proceed to Section A for disputes related to personal details. Mark the relevant boxes at A1 indicating which application details are incorrect and write the correct information in A2.
If applicable, sign and date the form at the end of Section A. If under 18, ensure a parent or guardian signs as well.
For disputes regarding criminal record information, complete Section B by marking the appropriate boxes from B1 to B5 and providing detailed reasons for your dispute in B6.
Finally, review all sections for accuracy before signing and returning the completed form to DBS as instructed.

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2021	4.7 Satisfied (27 Votes)
2020	4.1 Satisfied (27 Votes)

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What is the 3 month rule for DBS?

Summary: What Is The 3-Month Rule For DBS Checks? The 3-month rule applies to staff working in schools. If they stop working at the school for more than 3 months and dont work at another school meanwhile, then they will need a new DBS check upon resuming work.

How do I dispute a DBS check?

Visit the UK government website to download the certificate dispute form and find guidance to help you complete the form. You must complete and send your dispute form to the DBS within 3 months of the date on your DBS certificate. The DBS will then pass the dispute to the relevant police force to reconsider.

How long does it take for money to be refunded after a dispute?

If it qualifies, the bank may issue a provisional credit to the cardholder. This credit may be issued anywhere from a few days to several weeks after the dispute was filed. The issuing bank submits the chargeback through the card network (Visa, Mastercard, etc.) to the merchants acquiring bank.

dbs dispute process

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How long does DBS dispute take?

How Long Does a DBS Dispute Take? The length of the process varies depending on the nature of the dispute. Simple clerical errors can be resolved in a matter of days, whereas more complex disputessuch as removing certain informationmay take several weeks.

What happens if you make a mistake on DBS online?

Summary What Happens If I Make A Mistake On My DBS Application? If a DBS application with a mistake is sent to the DBS, it will cause delays, as well as result in the application being rejected, without refund. Any mistakes that are detected before the application has been sent to the DBS can be amended.

How long does a DBS investigation take?

How long will my basic DBS check take? On average it takes 3 days to process an application but it can sometimes take longer.

How long does it take to get a refund from DBS?

Only eligible deposit accounts for the refund will be displayed. Tap on Yes to submit the request. The refund should be credited back to the designated deposit account within 3 to 5 business days.