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How do I contact MIB?

If you are not sure when to submit your form, please call us on 01908 830001.

How long does the MIB claim process take?

We will make every effort to decide within three months on whether to make a compensation payment. For cases submitted in the Process for Low Value Personal Injury Claims in Road Traffic Accidents, we will aim to make a decision within 6 weeks.

Do the MIB always pay out?

MIB is restricted to paying compensation in circumstances where compulsory motor insurance should have been in place. In summary this means MIB can pay compensation for property damage, death or injury arising from the use of a motor vehicle on a road or a public place in ance with the Road Traffic Act 1988.

What can you claim from the MIB?

Who can claim? You can use Official Injury Claim for minor injuries suffered in road traffic accidents, such as whiplash, muscle damage, cuts, bruises and minor fractures.

How do I make a claim to MIB?

If you are not sure when to send your form, please call us on 01908 830 001 during normal business hours. To help us to process your claim as quickly as possible, please send any supporting documentation we ask for on the claim form. Also send us copies of any documents that you have obtained from the other driver.

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How do I make a claim with MIB?

If you are not sure when to send your form, please call us on 01908 830 001 during normal business hours. To help us to process your claim as quickly as possible, please send any supporting documentation we ask for on the claim form. Also send us copies of any documents that you have obtained from the other driver.

How much compensation from MIB?

You can claim up to 5,000 for your personal injury, rising to a total of 10,000 for all losses related to the accident (such as loss of earnings and damage to your car and property). You can make a claim if: you are aged 18 or over. the accident happened in England or Wales.

How long does it take to get a MIB claim?

We will make every effort to decide within three months on whether to make a compensation payment. For cases submitted in the Process for Low Value Personal Injury Claims in Road Traffic Accidents, we will aim to make a decision within 6 weeks.

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