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A benefit year consists of 52 weeks starting with the first week you filed your claim. Your maximum amount is your weekly benefit amount multiplied by the number of your base week, up to a maximum of 26 weeks. It takes about 3 to 4 weeks to get your first benefits.
Sign in at .labor.ny.gov/signin and click on the envelope icon on your My Online Services page. You can also call the Telephone Claims Center toll-free at (888) 209-8124. Call during the hours of operation: Monday through Friday, 8 am to 5 pm.
What happens if your weekly benefit amount calculation is over the $742 weekly maximum set by the State of Illinois? If you are someone who earns more than this amount annually you will just receive the weekly maximum. Currently, that is the maximum amount of unemployment weekly benefits that are allowed.
2-3 days after docHubing for benefits, payment will be made on your debit card or through direct deposit. You must continue to docHub (on the same day of the week indicated in your UI Finding letter) every two weeks to continue to receive benefits.
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After docHubing, please allow for 8 days before receiving your payment via check, or 2-3 days for direct deposit. You must continue to docHub (on the same day of the week indicated in your UI Finding letter) every two weeks to continue to receive benefits.
If you do not agree to repay the amount, IDES may recoup the overpayment from future money owed to you by the State of Illinois Comptroller, including by keeping up to 25% of any future unemployment benefits you receive until the total amount is paid.
Within 7-10 days of filing your claim, you will receive a UI Finding letter in the mail. The UI Finding letter will tell you whether you are monetarily eligible for benefits, meaning you have earned sufficient wages in your base period.
Visit our website at or telephone: Montgomery local area (334) 954-4094; Birmingham local area 205-458-2282; or other areas 800-752-7389.
The best way to complete your certification is online from 3:00am - 7:30pm on your designated certification day, including holidays. Thursdays and Fridays are make-up days if you miss your certification day. You may also docHub by Tele-Serve at (312) 338-4337 (3:00am - 7:30pm, Monday - Friday).

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