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The primary activities of the value chain include inbound logistics, operation outbound logistics, marketing and sales, and service. Secondary activities or the support activities include firm infrastructure, human resources management, and procurement.
There are two approaches to value chain analysis: cost advantage and differentiation advantage.
The value chain framework is made up of five primary activities -- inbound operations, operations, outbound logistics, marketing and sales, service -- and four secondary activities -- procurement and purchasing, human resource management, technological development and company infrastructure.
How to create a value chain diagram Identify all the activities in your value chain. Separate your primary and secondary activities. Label each activity to show how it creates value. Add the cost of each activity. Use the diagram to look for waste. Act on the information you discovered.
The value chain framework is made up of five primary activities -- inbound operations, operations, outbound logistics, marketing and sales, service -- and four secondary activities -- procurement and purchasing, human resource management, technological development and company infrastructure.

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Value Chain Analysis is a three-step process: Activity Analysis: First, you identify the activities you undertake to deliver your product or service. Value Analysis: Second, for each activity, you think through what you would do to add the greatest value for your customer.
Value Chain Analysis Steps Determine the business primary and support activities. Analyze the value and cost of the activities. Refer to your competitors value chains. Understand your customer bases perception of value. Identify opportunities to gain a competitive advantage.
The five primary activities are inbound logistics, operations, outbound logistics, marketing and sales, and services. Support activities are firm infrastructure, HR management, technology development, and procurement.
Your businesss manufacturing and distribution process may fall into one of two distinct types of value chains: a typical value chain or a global value chain.
The primary activities of the value chain include inbound logistics, operation outbound logistics, marketing and sales, and service.

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