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Commonly Asked Questions about Standing mandate Order Forms

How do I get a mandate form?

The process of Issuing a Bank Mandate Form Fill in the requested details, sign, and send it to your AMC. The AMC will send it to your bank branch on your behalf to get an authorisation. Once the bank authorises, your SIP amount will be automatically collected.

What is the difference between a standing order and a mandate?

With a Standing Order (or SO on your statement), the customer is in charge of setting them up with their bank. The value of the order can only be changed by the customer which they will do directly with their bank. A Direct Debit Mandate (or DDM) is set up by the customer with the business.

Where do I get a standing order form?

You can easily set up a standing order over the phone, through Internet Banking or by filling in a form at your local bank branch.

How can I create a standing order?

Using your mobile app Log into the mobile app. Tap Payments on the bottom of the home screen. Make sure the account displayed is set to the account where the standing order is to be paid from. Tap Regular Payments Tap Standing orders Tap Create standing order Tap Choose person or Business.

Can I set up a standing order instead of a Direct Debit?

A standing order is a regular payment that you can set up to pay other people, organisations or transfer to your other bank accounts. You can amend or cancel the standing order as and when you like. A Direct Debit can only be set up by the organisation to which youre making the payment.

Does it cost to set up a standing order?

No. Banks dont charge you for setting up standing orders.

Can a standing order be done online?

Any person or company with a current account can set up a standing order, either online, over the phone or in person at a branch of their bank. A standing order is different from a Direct Debit payment. A standing order is an instruction from the payer to their bank.

Can I set up my own standing order?

A standing order mandate is a form with your own and the payees bank details, as well as the amount, date of payments and occurrence. Once you fill in the mandate, you can send it to your bank to set up the standing order on your behalf.