Housing Complaints

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Commonly Asked Questions about Housing Complaints

How to file a complaint against a landlord in New York?

For more information, or if you need more help, please call 311 and ask for the Department of Housing Preservation and Development (HPD). Outside of New York City, call 212-NEW-YORK. You may also visit portal.311.nyc.gov to find an answer to your question or determine the proper course of action.

Can you withhold rent for repairs in NY?

You may be able to sue your landlord for a rent reduction or withhold rent, if you landlord fails to make a repair or violates the warrant of habitability. Withholding rent can be risky because your landlord may sue you for non-payment of rent.

How do I report a landlord in Albany NY?

Filing a Complaint If your landlord does not address the problem, you have the right to make a code complaint to the City of Albany by calling (518) 434-5995 or by email.

What is the number for a NYC housing complaint?

How to File a Complaint. You can file a complaint by: Calling 311 or TTY (212) 504-4115. Using 311ONLINE or 311MOBILE.

What makes an apartment uninhabitable in New York state?

Warranty of habitability A landlord might violate a tenants right by, for example, not providing heat or hot water on a regular basis, or not ridding an apartment of an insect infestation. The warranty of habitability includes public areas of a building in addition to individual apartments.

How do I file a lawsuit against a landlord in NY?

If you want to start an HP action against the property owner, go to the Clerks Office at the Housing Court. You do not need a lawyer to start an HP case. For more information about HP actions, visit the website of the New York State Unified Court System.

What is the most common fair housing complaint?

It is important to note, that just because disability is the most common basis for filed fair housing complaints, it does not necessarily mean that it is the one that occurs most often.