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Commonly Asked Questions about Case Management

Definition/Introduction Case management goes from the identification and engagement of patients/clients through the assessment and care planning steps and culminating in monitoring the care described in the care plan and ultimately achieving the targeted outcomes in a measurable manner.
Case management models: 4 unique evidence-based approaches The brokerage case management model. The clinical case management model. The strengths-based clinical case management model. The intensive case management model. A final note about case management models.
This model focuses on addressing a clients social, mental and emotional needs. As a result, a case manager may not work with many clients at once. Example: A man who turns to substance abuse following a job loss decides to seek therapy with the help of his wife, who hires a case manager to aid him in his recovery.
The job of a case manager involves, among other tasks: Monitoring, evaluating, and recording client progress with respect to treatment goals. Collaborating with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Case management is defined as a health care process in which a professional helps a patient or client develop a plan that coordinates and integrates the support services that the patient/client needs to optimize the healthcare and psychosocial possible goals and outcomes.[1] The case management process helps the
For a case management example, if a case manager is handling an employee complaint, they may plan to use a company resource. They may consider calling a custodian, IT personnel, the legal department, or a higher-up. Planning is a time to practice thoughtfulness and patience, as long as the case isnt time-sensitive.
Case management example An elderly patient who recently suffered a stroke might be assigned a case manager at their hospital to ensure they get the ongoing care they need. In this situation, the case manager would act as a liaison between the patient and their health insurer.