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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I file a claim with Aflac?

To file a claim, simply select the appropriate claim form for your specific product and mail or fax it to us at the address on the form. Download the form. Fill it out. Send it in to: PO Box 60676, Worcester, MA 01606.

What is a UB04 form for Aflac?

Itemized hospital bill (IHB). UB04 (itemized hospital bill). ER visit. (Please obtain the supporting documents for the corresponding benefit.)

How do I make a claim with Aflac?

To file a claim, simply select the appropriate claim form for your specific product and mail or fax it to us at the address on the form. Download the form. Fill it out. Send it in to: PO Box 60676, Worcester, MA 01606.

How do I get an Aflac form?

Please print a separate form for each additional family member or call 1-800-99-AFLAC (1-800-992-3522) to request additional forms. Claims for all other benefits covered under this policy must be filed separately using the claim forms available at aflac.com or by calling 1-800-99-AFLAC (1-800-992-3522).

How long does it take Aflac to process a claim?

Aflac Aflac cannot process claims until they have the employee's statement, physician's statement, employer statement and the authorization page. Claims approval process takes 5 days to process and pay out claims.

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How do I file a claim with Aflac cancer?

Send to: Phone:(800) 433-3036. Fax:(866) 849-2970. Email: groupclaimfiling@aflac.com.

How do I find my Aflac policy number?

Don't know your policy or certificate number? You can find this in your welcome letter or in the policy packet we provided to you after you signed up for coverage.

How long does it take Aflac to process a claim?

Aflac Aflac cannot process claims until they have the employee's statement, physician's statement, employer statement and the authorization page. Claims approval process takes 5 days to process and pay out claims.

How far back can you file Aflac claims?

How long do I have to file a claim? A. There is a one-year timely filing provision in your certificate.

How long do I have to have Aflac to file a claim?

How long do I have to file a claim? A. There is a one-year timely filing provision in your certificate. Please review the provision and call us with any questions.

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