(IDRP) Request Form - Department of Managed Health Care - State ... - dmhc ca 2025

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The Department of Health Care Services (DHCS) works with the Department of Managed Health Care (DMHC) to conduct routine medical surveys of Medi-Cal Managed Care Health Plans (MCPs) on selected populations on an annual basis.
For more information, go to .DMHC.ca.gov or call the Help Center at 1-888-466-2219. Free help is available in all languages. #DMHC #DMHCHelpCenter.
An IMR is when an outside doctor who is not related to your health plan reviews your case. If you want an IMR, you must first file an appeal with L.A. Care. If you do not hear from your health plan within 30 calendar days, or if you are unhappy with your health plans decision, then you may request an IMR.
If your plan does not resolve the issue within 30 days or you are not satisfied with your plans decision, contact the DMHC Help Center at .DMHC.ca.gov or at 1-888-466-2219.
If you have a Medi-Cal Managed Care plan, you can call the Medi-Cal Managed Care Ombudsman at 1-888-452-8609 for guidance about how to address a problem or complaint. The office is open 8am-5pm/ Monday to Friday.
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California Department of Public Health 916-928-8806 (phone) 1-888-942-9675 (WIC WORKS) (toll-free) 1-800-852-5770 (voc) 916-928-8341 (fax)

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