Illinois department of insurance complaint form 2025

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IDOI educates and protects consumers while regulating the states insurance market. Our mission is to: To protect consumers by providing assistance and information, by efficiently regulating the insurance industrys market behavior and financial solvency, and by fostering a competitive insurance marketplace.
I have had the following specific issues with my insurance company: [list all your problems, such as refusal to cover physician-prescribed therapy, claim has not been paid or has been denied, etc.] Please accept this letter as a formal written complaint against [insert name of your insurance company].
The Illinois Department of Insurance is the code department of the Illinois state government that regulates various facets of the insurance industries and professions of Illinois. Key insurance industries it regulates include health insurance, auto insurance, homeowners insurance, and life insurance.
When your complaint is received, a file number will be assigned and you will be sent written notification of that number. Please refer to the complaint file number when you call or write to the Department. Note: A copy of the complaint will be sent to the insurance company.
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