Uber incident report form 2025

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39 votes

The document outlines the procedure for Uber (Rasier LLC) driver-partners to report incidents involving accidents during trips. It details the necessary information to be collected, including incident specifics, vehicle and occupant details, witness information, and a description of the event. The report must be submitted within 24 hours of the incident, along with any relevant documentation such as police reports and photographs.

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Versions	Form popularity	Fillable & printable
2015	4.2 Satisfied (39 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I report an incident with Uber?

Report what happened and submit your claim. Or to speak with our trained support staff, choose Safety from the Help section of your app, then select Safety Incident Reporting Line. You can also submit a crash report here. Whichever path you choose, please complete this process as soon as its reasonable to do so.

Does Uber have a 24-7 customer service number?

Our phone support team is available 24/7 to assist you with some of the issues you may be experiencing on the Uber platform.

How do I contact Uber to dispute a charge?

Were able to provide the best support if contacted within 48 hours of placing the order. We recommend providing a photo of your order, so we can thoroughly review your request. You can also give feedback for each item in your order using our in-app rating system.

What happens when your Uber is in an accident?

If the Uber driver crashes while conducting a trip, resulting in such injuries, Ubers $1 million liability insurance coverage will apply. If the driver was off duty or between fares, the Uber drivers personal insurance coverage applies with the possibility of added contingent liability coverage.

How to get an Uber report?

Downloading activity reports Sign in to business.uber.com. Select the Activity tab on the left. Under All Activity, choose the filter (optional) and timeframe to download data for. Select the CSV download icon. Once your report is ready, select Download File from the email.