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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Contact us

Can you email Uber support?

Use the Contact Form to Email Uber To get help with the ride fare being too high, we'll click on \u201cReview my fare or fees.\u201d We'll choose \u201cI had a different issue with my charge.\u201d Once you click \u201cSubmit,\u201d someone from the Uber support team will get back to you via email or in-app support.

How do I send a message to Uber support?

If you can't find what you're looking for, you can always contact the Uber team directly. Go to the menu (using the icon in the top-left corner) and then Help, and you'll find an option to send a message.

Does Uber have 24/7 customer service?

24/7 customer support Contact us directly from your Uber app. We're always online to answer your questions.

How do you raise a problem with Uber?

Step 1: Open the Uber app, tap the menu, tap "Your Trips". Select the trip and then browse the help section for relevant help articles. Step 2: You can also get help with a trip at help.uber.com. Click "Trip issues and refunds," and select the trip.

Why doesn't Uber have a phone number?

Does Uber Have a Phone Number? In the United States, Uber does not operate a separate phone number for riders or Uber Eats customers. Uber handles all rider support issues directly in the app or at help.uber.com, so you can't call them.

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How can I contact Uber?

Uber has a 24/7 local support line for general customer service: 800-593-7069.

Can you call Uber by phone?

Dial 1-833-USE-UBER (1-833-873-8237) from your cell phone to talk to an Uber team member who will help you create an Uber account and request a ride. You will need to call from a cell phone that can receive text messages.

How long does it take Uber to investigate?

A typical case is resolved within three to five days, she said. Even the strikes system can be superseded by Uber executives who may be motivated to keep as many drivers on the road as possible, investigators said.

What happens if you get into an accident while doing uber eats?

If an UberEATS driver simply has the app turned on before accepting a delivery request, Uber will provide $50,000 in coverage per person up to a maximum of $100,000 per collision and $25,000 in property damage coverage.

How do I contact Uber customer service?

You can also visit your local Greenlight Hub for assistance or submit a question at help.uber.com. If you contact Uber through help.uber.com, our support team will get back to you within 24 hours.

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