Hsbc dispute form 2025

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  1. Click ‘Get Form’ to open the HSBC Dispute Form in our platform.
  2. Begin by selecting the type of HSBC card you are disputing, either Credit Card or Debit Card, by ticking the appropriate box.
  3. In the dispute section, list the transaction(s) you are disputing. Fill in the Transaction Date and Merchant Name for each disputed transaction.
  4. Enter the Transaction Amount for each entry and select your reason for dispute by ticking the relevant boxes provided.
  5. Provide any additional information required, such as your contact telephone number and signature. Ensure that all fields are completed accurately.
  6. Finally, review your entries for accuracy before submitting. You can easily save or print your completed form directly from our editor.

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You may be able to cancel a pending payment transaction in some cases. Contacting the merchant directly can be the best route. Many credit card companies may have you wait until the payment is posted before allowing you to dispute it.
Send your dispute to your credit card company in writing. You can also call to dispute a charge, but to get your legal protections, you must send a letter within 60 days of the issuance date of the first bill that shows the disputed charge.
Complaint --Select Nature of transaction-- Person to person. Person to merchant Nature of transaction. --Select Issue Type-- Amount debited but not credited to beneficiaries account. Comments. Provide brief about your issue. Transaction ID * Please enter your 12-digit transaction reference number.
This evidence can include emails or other written communications with the customer, signed delivery receipts, contracts showing the customer agreed to the terms and conditions of the sale, sales receipts, invoices, purchase orders, a copy of the product description, or other relevant documentation.
We usually need to start the chargeback process within 120 days of the date of the transaction, or when you were due to receive the goods or services.
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