Technical Assistance and Support for Iowa Medicaid Enterprise Services Procurement 2025

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Department of Human Services of Iowa.
For questions, please docHub out to Iowa HHS: Toll-Free: 1-800-338-8366. Des Moines Area: 515-256-4606.
Provider Services for Managed Care Organizations (MCOs) Iowa Total Care. Phone: 1-833-404-1061. Email: providerrelations@iowatotalcare.com. Molina Healthcare of Iowa, Inc. Email: IAProviderRelations@MolinaHealthcare.com. Phone: 1-844-236-1464. Wellpoint Iowa. Phone: 1-833-731-2143. Email: ProviderSolutionsIA@wellpoint.com.
Iowa Medicaid is ending the ICDAC provider type on Dec. 31, 2025. A members services will not changeonly how their provider is enrolled. Members should connect with their CCO or an agency provider now to begin the transition.
A Medicaid Management Information System (MMIS) is an automated system that manages Medicaid claims processing and information retrieval. These systems are required to meet certain standards set out by the Centers for Medicare Medicaid Services (CMS) to receive federal funds.
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Contact information for the three MCOs: Iowa Total Care: 1-833-404-1061, Molina Healthcare: 1-877-651-9214, . Wellpoint Iowa: 1-833-731-2140, .
The Iowa Medicaid Enterprise (IME) is an endeavor that unites State Staff and Best of Breed contractors into a performance-based model for administration of the Medicaid program.

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