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What is feedback and complaints?

Feedback is a compliment, criticism, comment or suggestion where a response is not sought, or not reasonable to expect. The key difference between complaints and critical feedback is the reasonable expectation of a response.

What is a formal complaint form?

A formal complaint is a complaint made by an employee, representative of employees, or relative of an employee who has provided their written signature for the complaint. Formal complaints are assigned to a Compliance Officer for inspection.

How to write complaint feedback?

Are you looking to write an effective complaint letter? Its helpful to explain the problem and say how you want the company to resolve it. Make the letter clear and include only the details that describe the problem and the resolution you want.

How do I complain about my Australian visa application?

Calling the Home Affairs Service Centre on 131 881, or Contacting the relevant processing offices. What if I disagree with a decision Home Affairs has made? If your visa or citizenship application is refused, you might be able to have the decision reviewed by the Administrative Appeals Tribunal (AAT).