Contacts - Alaska Department of Health and Social Services - 2025

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Status checks and general inquiries should be directed tohss.dpa.offices@alaska.gov or our Virtual Contact Center (VCC) at 800-478-7778. Important! If you have an existing Public Assistance case, please include your name, last 4 digits of your Social Security Number, and date of birth so we can identify you.
Alaska Alaska State Contacts. Eligibility. Enrollment. ☎ Medicaid coverage or billing: 800-780-9972. ☎ Medicaid eligibility: 800-478-7778. ☎ TDD: Relay Alaska, 711.
Department Contacts Contact: Virtual Contact Center 800-478-7778. Questions about Medicaid claims? Call the Medicaid Recipient Helpline at 800-780-9972.
Alaska Medicaid members may now contact the Division of Public Assistance (DPA) Virtual Contact Center at 800.478. 7778 for real-time assistance. Members may remain on the line for a live customer service agent or choose to receive a call back in the order the call was received.
If your familys income is at or under 138% of the Federal Poverty Guidelines (FPG) ($2,249 per month for an individual; $4,623 for a family of four), you may qualify. If you are 18 or younger and your familys income is at or under 208% of FPG ($6,967 per month for a family of four), you may qualify.
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People also ask

Email: snap@foodbankofalaska.org or directly to Division of Public Assistance (DPA) at hss.dpa.offices@alaska.gov.
Alaska Medicaid Coordinated Care Initiative (AMCCI)

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